Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
AeroSyn collects information to provide better services to our users. We collect information in the following ways:
Information You Provide
- Account registration information (name, email, company details)
- Contact form submissions and support communications
- Payment and billing information
- Lead qualification criteria and preferences
Information We Collect Automatically
- Usage data and platform interactions
- Device information and IP addresses
- Cookies and similar tracking technologies
- Performance and analytics data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our lead generation services
- Processing payments and managing your account
- Communicating with you about our services
- Analyzing usage patterns to enhance platform performance
- Complying with legal obligations and protecting our rights
- Developing new features and services
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Lead Data Handling
As part of our lead generation services, we process prospect data on behalf of our clients:
- All lead data is collected from publicly available sources or opt-in databases
- We implement strict data security measures to protect lead information
- Lead data is only shared with the client who requested the service
- We comply with applicable data protection laws including GDPR and CCPA
- Prospects can request removal from our databases at any time
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Secure data centers with physical and digital protections
- Incident response procedures for potential breaches
6. Your Rights and Choices
You have several rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for relevant advertising (with your consent)
You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant data protection authorities
- Certification schemes and codes of conduct
9. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active plus 7 years
- Lead data: Retained according to client requirements and legal obligations
- Usage data: Typically retained for 2 years for analytics purposes
- Support communications: Retained for 3 years
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +1 7707642300
Address: 13892 Pacific Ave, Westminster, CA 92683-0000